One company’s co-founder waxes eloquent about working 70
hours a week. Another company’s chairman
insists that employees work 90 hours a week.
Social media has been
flooded with memes ever since these proclamations came about – the Amul “Labour
& Toil” one took the bread…err…cake! What would
we, as a society do, if not for humor!
Be that as it may, completely ignoring these statements is perilous. Because not only are these
statements the tip of the iceberg and a symptom of a larger problem. But also, these lines could have an insidious
effect on work culture that may extend beyond the companies that these so-called
leaders helm. And what could end up as
the biggest casualty is that beautiful but often elusive notion of life-work
balance. (Why does everyone have to call it work-life balance!)
Over time, especially with the omnipresence of social media,
an unfortunate development is that people that are scarcely qualified to make
statements on a particular topic get the platform to do so. Anyone with a smartphone assumes the role of
a movie critic. One does not seem to
need a medical degree to make a health-related recommendation. Similarly, C-suite executives feel entitled
to speak about antiquated work practices while seemingly ignoring the concept
of productivity and the ill effects of continual stress on one’s health. What we hear are the voices of those who have
the self-granted license to get away with irresponsible statements. It is because these executives are in positions
of great power. They know fully well
that despite all the backlash, the searing opinion pieces and the hilarious
memes, that they can continue to wield the power to make statements and even
foster unhealthy work practices.
I have seen some argue that these executives got to where
they got to by dint of hard work and long hours. Full credit to them, yes. But not everyone might have the capacity, desire,
willingness or the means to get to the upper echelons of management. More importantly, the folks that defend these
statements fail to realize that the leaders did not achieve what they did in a vacuum. Just like the ones who join a corporation owe
the company a focused, enduring demonstration of their abilities and a healthy attitude, those at the top owe to their employees a physically and psychologically
safe environment. When we hear numbers
like 70 and 90 hours, it is clear that that safety is not their utmost concern. Not by a long shot.
Am I suggesting that one must not go the extra mile at
work? And inflexibly stick to a strictly
40 hours a week routine? No, not at all. There are times when one would have the zest and
passion to go above and beyond. There
are times when there will be a time-sensitive need to work a little harder and,
yes, longer than normal. (Seeing the previous line, I realize that I should
have italicized, “normal!”) There are
times when an employee might not really have a ready alternative to a tough environment,
due to reasons ranging from financial to societal pressures. But working long hours without sufficient rest or proper sleep will, for the most part, catch up with us and manifest themselves in
myriad ways. In the form of strained
relationships, declining physical or mental health, burnout and so on. Social
science research shows that the pernicious effects of continual stress are significantly
higher than the stress caused by one-off life events (such as the loss of a job, death of a loved one, etc.) Sure, there may be exceptions. But I do firmly believe that nothing
immoderate is sustainable.
On a related note, I must point out that there is an important distinction that we must make between hectic and tedious. During times of high pressure and tough deadlines, it is imperative that employees feel an intrinsic motivation to work hard. They must feel like they belong. That their work matters. And that they as a person- inclusive of their physical and mental health- matter. I have witnessed some superb leadership of critical path projects wherein leaders and team members rallied around one another, under high pressure but without having that pressure transform into stress. So, I know that it is indeed possible to at least create a sub-culture within a large organization where one's health is not a casualty during times of intense work pressures.
Commitment to our work is important, no doubt. It is what keeps the lights on and puts food on the table at home. But commitment to the ones for whom we are an integral part of their support system is even more important. Additionally, we also have a commitment to people whom we consider as our support system. Because the ones that are shouldering our burdens, concerns, worries and pressures, in turn, need and deserve the bare minimum assurance that we are doing things in service of our own physical and mental health. Alas, these commitments are all intertwined, rarely mutually exclusive. One needs to put in genuine effort to ensure that the scales don’t tilt heavily in any one direction for a lengthy period of time. It may not always be easy. But one cannot afford to stop trying.
15 comments:
Excellent Ram 👌👏🏻👏🏻👍
Excellent Write Up Ram 👌👏🏻👍
The first time I read this article I'd marked out a line which summarized the article very well. Then I came back from dinner and re-read it few times and realized almost every sentence dealt with a different facet of the problem and I couldn't choose between all of them. You have this amazing ability to highlight ALL aspects of an issue and see where each party is coming from. "Employees must have an intrinsic motivation to work hard". Damn right!! That distinction between hectic and tedious was out of the park! You've also laid out what we can expect by mentioning that safety is furthest from the minds of our business leaders. No wonder our young people want to emigrate and get away from this toxic work culture. I just hope someone who matters reads this piece and takes this seriously without spouting the usual glib corporate speak on "steps" taken to ensure work-life balance and psychological safety
The first time I read this article I'd marked out a line which summarized the article very well. Then I came back from dinner and re-read it few times and realized almost every sentence dealt with a different facet of the problem and I couldn't choose between all of them. You have this amazing ability to highlight ALL aspects of an issue and see where each party is coming from. "Employees must have an intrinsic motivation to work hard". Damn right!! That distinction between hectic and tedious was out of the park! You've also laid out what we can expect by mentioning that safety is furthest from the minds of our business leaders. No wonder our young people want to emigrate and get away from this toxic work culture. I just hope someone who matters reads this piece and takes this seriously without spouting the usual glib corporate speak on "steps" taken to ensure work-life balance and psychological safety
January 18, 2025 at 7:29 AM
Very nicely written yet again, Ram.
I believe just as we strive to bring our best selves to work every morning, our loved ones, especially the little ones deserve our best selves too, and we have to try to ensure they get that. I fully agree that while it’s hard to maintain any kind of balance these days we cannot afford to stop trying. Well done!
Thank you so much
Thanks a lot, Sharadha
Zola, I am always humbled and grateful for your constant encouragement and thoughtful responses. I am glad that this piece resonated with you.
Thanks a lot, Chitra. Great point about bringing the best version of ourselves to the ones who look up to us.
Master piece, like one of the comments mentioned that this piece in my opinion must be read couple of times because it’s excellent breakdown of this HOT issue.
Thank you so much 😊 I am so glad that you enjoyed reading it!
Very insightful Ram. When this statement was first made, it almost was told as if working 90 hours should be worn as a badge of honour. This is totally flawed. By being available for the organization every minute what one doesn't realize is, you are not available for yourself first and family later. The rat race would end at some point and the same organization that you have diligently given your time, life, blood and sweat will eventually want you replaced respectfully or not. At that point, as one looks back, realization would strike that as not enough time and effort was put in builiding the family relationships (son or daughter or wife), neither will they find time to spend with you and this vacuum will be very difficult to fill. At that point of no return, the family would stare at you wondering what the person has become and you will not even be able to make an eye contact (after all, you have learnt to do that only with laptop and not humans:))
That was a searing comment, Vivek. You are absolutely correct in stating that one cannot afford to take the eye off the things that truly, enduringly matter.
Excellent piece as always, Ram.
I love how the focus is on the need to balance work and work-related expectations with mental health and family. It is a tough balance to strike, no doubt.
Having come out of a tough work atmosphere and insane (almost inhumane) expectations very recently, I fully agree with the sentiment this piece shares. But equally what that experience taught me, upon deep reflection is that I had to reassess my priorities in life as a whole. Until then I was so focused and hardworking, driven by this fire in my belly called ‘ambition’. I recalibrated my thinking and brought that down by a few notches and putting things like health, family, friends and happiness at the very top.
I wonder if this is an Indian cultural thing as well - we’ve always been appreciated for working hard (read long hours), like family-life is a sacrifice to be made in the process. Like we are supposed to live to work. But no sir, work is a part of our life - we work so we can live. Our workplace successes won’t matter if our health and happiness go down the drain.
Such a thoughtful comment, Sandhya. I am glad that your recalibration has worked out well. And yes, a vary valid point on what the society and culture values and celebrates. What you said about work not being all-consuming is very important to remember.
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